Legal
Privacy Policy
Last updated:
Site Engineers Academy ('we', 'us', 'our') is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information when you use our website and book a course.
1. Who we are
Site Engineers Academy is a professional training provider based in London, United Kingdom. Our website is siteengineers.uk. For data protection enquiries, contact us at [email protected].
2. Data we collect
When you book a course we collect: your full name, email address, telephone number, company name (optional), and payment details. We also collect standard server logs (IP address, browser type, pages visited) for security and performance purposes.
3. How we use your data
We use your data to process and confirm your course booking, send you a paid invoice and certificate of attendance, communicate important course information, and comply with our legal obligations. We do not sell your data to third parties.
4. Third-party processors
We share data with the following third-party processors to deliver our services:
| Processor | Purpose | Location | Policy |
|---|---|---|---|
| Stripe | Payment processing | United States (EU–US Data Privacy Framework) | View policy |
| ***EMAIL SERVICE PROVIDER — TO BE CONFIRMED*** | Transactional email (invoices, certificates, booking confirmations) | ***LOCATION — TO BE CONFIRMED*** | ***PRIVACY POLICY URL — TO BE CONFIRMED*** |
| ***ANALYTICS PROVIDER — TO BE CONFIRMED*** | Website analytics (with consent only) | ***LOCATION — TO BE CONFIRMED*** | ***PRIVACY POLICY URL — TO BE CONFIRMED*** |
5. Legal basis for processing
We process your data on the basis of contract performance (to fulfil your booking), legal obligation (invoicing and tax records), and legitimate interests (site security and fraud prevention). Where we use analytics cookies, we rely on your consent.
6. Data retention
Booking and invoice records are retained for 7 years to comply with HMRC requirements. Course attendance records are retained for 3 years. Server logs are retained for 90 days. You may request deletion of non-statutory data at any time.
7. Your rights
Under UK GDPR you have the right to access, rectify, erase, restrict, or port your personal data, and to object to processing. To exercise any right, email [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
We use essential cookies required for the site to function (session management, security). With your consent we also use analytics cookies. See our Cookie Policy for full details.
9. Changes to this policy
We may update this policy from time to time. The 'last updated' date at the top of this page will reflect any changes. Continued use of our site after changes constitutes acceptance.